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Past Complaint Archives
January - February - March 2011 Complaints
Name: Donna Pursley
Address:
Email: pursleydl2009@gmail.com
Remote Name: 90.18.95.214
Date: January 26, 2012Complaint
YOUR'E IN BAD HANDS WITH ALLSTATE! THEY ARE BAD! BAD! BAD!
It's amazing how quickly a quote for car insurance can lead to MUCH MORE than you expect, and can afford. THIS IS WHAT I GOT FROM ALLSTATE! I was diligently searching for a reputable company that would give me a reasonable rate that I could afford. Well Bruce Weltz with the Cernius Agency in Henderson, Nevada, quickly convinced me that he could figure my budget into a rate and coverage that would work for me. HE TURNED OUT TO BE A REAL SHYSTER! Once he developed my trust in him as a person and a professional he pulled a bait and switch on me and ended up giving me the auto insurance at a price I could just barely afford plus renters insurance TO BE INCLUDED IN THE PRICE; or so he worded his statements so carefully that he made it sound as if this is what he was giving me. He knew that being a single mom, I had a tight budget; so why would he sneak in an extra charge of renters insurance, thinking that the extra charge for this would be ok with me?When I received the paperwork with different premium prices, and the extra charge for renters insurance I called and told him that this is not what I agreed to over the phone. He said that it would be ok, and that he had received the ok to give me our discussed premium price, but it was just going to take time for the rates to adjust when the main office got the paperwork from his end. THIS TREACHERY WAS JUST ALL PART OF HIS EVIL PLAN TO SWINDLE AND DECEIVE ME. I know that he knew well what he was doing because now he won’t take my calls and he will not call me back. Was he just working the numbers? Or was he taking his chances that I would just let it slide? STUPID ME! It seems that my brain must have traveled to an alternate universe where professionals with a longstanding company tell the truth; saying what they mean and meaning what they say. My voice must have had the sound of an easy to fool, a gullible idiot with a figurative sign that said “KICK ME”. How could I have been so dimwitted? I will never know, and I will never again let this happen to me. Now that my bank account is in the negative by $60.00 for the renters insurance that I was not expecting, they will not take my calls to them to right the wrong they have done me. I am not working, I am out of money, and tomorrow I go for food stamps because that is how broke I am. I WILL NOT STOP SPREADING THE WORD OF ALLSTATE'S DISHONEST BUSINESS PRACTICES.
Name: Barbara Dupre
Address: none of ya Bizzz
Email: duprebarbara@rocketmail.com
Remote Name: 70.180.95.114
Date: January 25, 2012Complaint
Here Is the Problem I have with Allstate.... They're Stupid. My SUV has been in the shop for 38 days but Allstate only will pay for 30 days of rental service. but it's Allstates Fault that its takeing so long. If they would get off their ass put the 5 dollar Coffee down and do their jobs with the payment info that would be great... so here is to you Allstate, KISS MY BIG ASS.
Name: Pete
Address: NY
Email: ppelitera@hotmail.com
Remote Name: 66.66.150.146
Date: January 24, 2012Complaint
Suffered MAJOR damage to my home and submitted a claim that is covered. Allstate has denied my claim. So, now I am a 100 percent disabled veteran and I am homeless too. Thanks Allstate, you really SCREWED me over good, I hope you evil people sleep well at night.
Name: Joe Irons
Address: Cary Illinois
Email: jirons@allstate.com
Remote Name: 70.131.100.27
Date: January 21, 2012Complaint
Claim Guarantee?!!! LMAO That is the dumbest advertising approach I have ever seen, and I am pretty dumb!
Name: jim roberson
Address: 3309 willowcrescent dr fairfax va 22030
Email: jimmyr6@cox.net
Remote Name: 70.179.66.36
Date: January 20, 2012Complaint
I have Allstate. I was hit head on by a non insured driver. Got 3 estimates, high was 6200-low was 2983.00 Allstate offered 1400. Oh the front bumper on my truck was 987.00 windshield 390.00 front brake line was broke had to pay out of pocket to get brakes working, Allstate NO HELP. Crushed fender, smashed hood...YES ALLSTATE SUCKS..Jessica Aaron 301-601-8892 not one ounce of help, very rude person. Too much to write here..
Name: jeff maruszan
Address: 4201 raymond dr brunswick oh
Email: jeffmaruszan@gmail.com
Remote Name: 98.27.162.104
Date: January 19, 2012Complaint
I have hail and wind damage to my roof and Allstate won't pay a full claim they sent me a check for 250.00 dollars after a 250.00 deductable the repairs will cost 1500.00. The worst part is the first adjuster was rude and kicked my cat in front of me and my roofer. I cant get a responce from Allstste on this and no one calls back on this.
Name: Julia Helmstetter
Address: Hartford Alabama
Email: JuliaHelmstetter64@yahoo.com
Remote Name: 75.120.83.191
Date: January 19, 2012Complaint
Sept. 23, 2010 my house burned down. I notified Alltstate of the house fire. It took them 4 days before even comming out to see me, and when they did no check was given to me to help me in my family in time of need. The red cross gave me a 500 gift card so I was able to purchase items for my family. If it wasn't for the red cross Ii would have gotten nothing. Allstate finally after 2 weeks they gave me a check for 1200.00 to clothe and get necessities for a family of three, and now a days that is not enough. They said my claim should be done by the end of November. Well, November came and went and still nothing. 3 months later I received another check which they ended up putting a stop payment on because they said it was not for me it was for a travel trailor for my family to live in. Still 3 months no check for me. Finally I received a check to replace all items I bought. They depreciated my items by almost 60%. and some items they compared it to other items which was no comparison. It took allstate 1 year and 1 week to give me a check to replace the home that i lost, by that time i was put in a forclosure status on my land. which i am trying to work out. i have had nothing but major problems with allstate. them not returning my calls or hanging up on me and ignoring me which is not good customer service. 1 year and 4 months later I am still fighting with them to recover my depreciation that they did not pay me on my policy. I will never use this company again and i will be notifying the insurance commissioner of everything they had put me throuogh. my father in law dealt with alpha when he had a house fire many years ago and alpha was there for him all the step of the way. and Allstates motto is you are in our hands. yeah right more like wrapped around my throat. I wish I had alpha at the time of my need. It is sad that you have to fight with an insurance co to get what you know what should be comming to you and they refuse to pay on policies. Still suffering the emotional loss over a year and a half ago.
Name: Arlene Jones
Address: 1615 Waskom E- F Rd.
Email: eashawn01@yahoo.com
Remote Name: 66.171.1.16
Date: January 15, 2012Complaint
I received a letter from Allstate yesterday 01-14-12 which informed me that due to the recent change in my auto policy this was going to be my payment schedule. I have not made any changes to my policy so I called to find out what they were talking about. To my surprise they added two drivers to my policy without talking to me, and if I wanted them off I would have to go to the DMV office and straighten this out myself. I never added anyone on my policy and never gave my permission for anyone to be added to my policy but I have to go to the DMV. I'm a 57 year old grandmother raising my 6 year old grandson working 6 days a week and don't have time for this and concerting this was not of my doing they should fix there mistake but they said no I had to do it and that my policy amount would go up starting the 27th of the month even though these people one I have never even heard of was put on my policy without my permission.What if anything can I do about this?
Webmaster comment: The first thing you should do is to file a complaint with your state's Department of Insurance.
Name: Joe Irons
Address: Cary Illinois
Email: jirons@allstate.com
Remote Name: 70.131.100.89
Date: January 13, 2012Complaint
An Allstate Corp. system that shows agents how much they have earned in monthly commissions under-reported January payments this week, touching off a new uproar among the insurers sales force. The Northbrook Il insurer on Wednesday told agents that the January calculations were incorrect due to missing data and that the summary of each agents January commissions has since been removed from the system.
Name: Kelli Smirniotis
Address: Pensacola
Email: jksmirnio@cox.net
Remote Name: 70.191.168.212
Date: January 09, 2012Complaint
We were hit head-on while we were sitting at a red light in Atlanta. We called Allstate on the way to the hospital, just after noon, and were told transportation home was on the way. At just after midnight we walked out of the hospital. After we realized there was no help we found a cab and rode to a location just down the drive from the airport. With injuries, including an injury to my leg involving stitches and a broken bone, we made our way in to the airport rental car lot. There were no other rental car locations open at that hour and Allstate did not give us another option. We lived a hour from where we were and we were trying to get home. The Allstate customer service representatives were so rude and arrogant as they told us the situation was tough for us. The manager at Enterprise, not surprised at how we were treated, made arrangements to help us get home. We ended up getting an attorney simply because we knew we would not be able to count on Allstate to take care of the accident recovery details.
Name: Rick Gehrke
Address: 2948 W Willard St
Email: oregonhomes@hotmail.com
Remote Name: 97.121.30.159
Date: January 08, 2012Complaint
I am telling as many folks as possible to use any other insurance company. Allstate has ruined the BCS this year, especially the Sugar Bowl.
Name: Joe Irons
Address: cary illinois
Email: jironsAallstate.com
Remote Name: 70.131.106.206
Date: January 08, 2012Complaint
That commercial guy is taking all of our salaries!!!
Name: Brian
Address: Houston
Email:
Remote Name: 99.31.177.23
Date: January 07, 2012Complaint
I bought a 2008 Lamborghini with 1100 miles on it 2 months ago. I had an accident and the vehicle was a total loss. They came back and offered me $7,000 less than what I paid for the car and there was NO OTHER car like mine for sale anywhere in the country. According to the dealers, the car actually appreciated in value. Anyway, they low balled me and then told me that if I did not agree to the number that I need to go hire an outside appraiser, go to mediation, and continue to pay for the car while we deal with all of this. They KNOW that someone who can buy a Lamborghini is not someone who will waste his time dealing with this situation for a $7,000 difference. They did this to me on another car I had and under valued my car by almost $20k!!!!!! After I bitched and sent in fax after fax showing values, they gave me what I was asking for in the first place, but it took over a month!! Allstate can Kiss my Ass and people need to be aware of the way they REALLY take care of their customers. Your in GOOD HANDS if you dont have any issues.... just as long as your checks keep being sent in on time.
Name: Mary Loos
Address: Pasadena Ca
Email: mol213@aol.com
Remote Name: 71.84.51.63
Date: January 07, 2012Complaint
Although I have been insured with Allstate for 13 years I have never had interaction with them until the recent wind storms. I lost half of my shingles si I called the roofer. He said to contact my insurance. I did & they said my roof looked old already. When I told the roofer he said do you have Allstate? He said they are the worst! All you need to know is the CEO is the same one who ruined AIG!
Name: Mike Falkiewicz
Address:
Email: mtfalk64@hotmail.com
Remote Name: 65.175.246.107
Date: January 05, 2012Complaint
I had two claims denied. First claim was when two boys broke into my home and took some of my guns. A neighbor saw the two boys trying to get into my home. A police report was made and she even told her story to Allstate. But because I only had the serial numbers of the guns and no receipts for them they denied my claim. I even had the original boxes of them but since I could not show receipts TOUGH!!!! Second claim was that I had my 4 wheeler stolen two years after the first claim. My rep told me I was covered but when it came claim for my loss, sorry I was denied again. Well ALLSTATE, I was with you for nearly 12 years, had two homes and multi cars insured with you. Now I am with State Farm and will never look back at ever coming back to you CHEATING SOB's!
Name: Brandon Tomlinson
Address: 415 shadow
Email: akbtomlinson@gmail.com
Remote Name: 72.35.124.220
Date: January 05, 2012Complaint
3 years ago I was driving my beautiful 04 Eclipse show car came upon a solid green light entered the intersection and had a nano second to lock my breaks up and slid into an irresponsible teenager that ran a red light doing 55 mph. She admitted fault to the police officer. I had and still have neck and back injuries along with my brother that was in the car with me we went to the doctor the very next day and were prescribed 6 wks of physical therapy and could not afford it. We are still waiting to be seen by another doctor. Allstate will not pay a dime. I'm turned over to collections, I lost income for over 3 years now and recently have lost my job due to a chiropractor giving me a weight restriction. I have had an attorney since day one and still no response from this shit of an insurance company ALLSTATE time for all of us to stand as one and put these dirt bags out of business once and for all. DONT BE FOOLED, PROGRESSIVE AUTO INSURANCE IS A BRANCH OF CORRUPT ALLSTATE.